E-kick surcharges


In case of any damage, loss or theft of the e-kick, the following surcharges will apply:


Lost key


Own risk/not locked


Locked (missing or stolen)


Depot collection


Unjustified Swap


Start-up costs *


Lost charger



*Start-up costs are charged in the event the renter wants to register for a new subscription within three months after notice of the termination of his previous subscription. In this case an amount of €30 start-up costs will be charged. 


Please make sure to contact Swapfiets within 24 hours when any of these situations occur. 

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