I lost my key. What now?
How annoying! We will make sure you have a new key as soon as possible. Please keep in mind that we have to charge a fee of € 15,- for making a new key. Contact us to make an appointment so you can use your bike again in no time. To prevent abuse, please note that we can only deliver a new key to the location of your bike.
Plan your own appointment in the app!
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